SAP is a Software Provider company that offers Enterprise Resource Planning, Business Management software. It helps in managing the business operations and its complex processes and customer relations. Also, SAP develops solutions that facilitate effective data processing and information flow across the organizations.
Now from July 2014, the company is called SAP SE. SAP was founded in 1972 by 5 ex-IBM employees, and it is a German multinational company. The word SAP stands for System Analysis Program Development (Systemanalyse Programmentwicklung in German). It gets recognized as one of the world's leading producers of Business management software.
TranZact is a zero-effort Digital Transformation tool that helps in digitalizing the entire business process right from Inquiry to Sales & Dispatch. It is not just a Traditional ERP or Inventory Management software but is very much different from them. Because TranZact also provides all the benefits and features of ERP and Inventory Management software like streaming of all business processes, faster documentation, inventory management, and financial assistance.
IIT and IIM graduates founded TranZact in 2017. The main idea behind TranZact is that every Indian SME and Traditional Businesses should take a step forward in Digitalizing themselves entirely. And so they can achieve great fortune. Also, they can contribute successfully to the Digital India initiative of the country.
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1. Software Implementation
SAP released its SAP S/4HANA as the new ERP software product. All of the company products are considers Integrated Business Suite that contains different applications and modules in itself. Therefore any business, before beginning with the Implementation process. It has to plan about which Modules are suitable for them to use and which are not. Because if wrong choices get selected, it can affect the organization critically. Accordingly, after the planning process, the Implementation process begins, which gets completed in many stages. These stages of completion span a long time around, 12 to 14 months, and only after that, the company can go live with it.
TranZact offers full On-Boarding support to its customers. The different modules in the software are easy to use and are applicable in all types of businesses. The software got created as such that it is easy to implement in the organization. Also, the Support team guides businesses on every step that makes the process very smooth and easy. So the companies can go Live with the system in just 2 weeks.
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2. User Training
The use of the software is to make any process easy and fast for its users. SAP solutions automate and make business processes fast and trackable easily. But they are unable to make it easy for their users because the Users require lots of Training first to understand and use it. And many a time, Trained SAP professionals are hired by companies to make use of the software.
TranZact is very easy to use for anyone who has General Knowledge about How to use and work on a computer, and if they also know how to work Excel, it is more than perfect for them.
3. Customer Support Service
SAP has set up a Team of Experts for the help of their customers. On its website, the SAP offers both Self-Help Portal and SAP Support Portal if their customer's problems are unable to resolve from the Self-Help portal. Their customers can schedule Video calls with the customers to solve their complex queries.
TranZact provides (24*7)*365 days of Live support chat feature to its customers. They have made Knowledge Centres and Youtube videos for their customers to solve their queries. In addition to that, they organize Ask Me Anything sessions and separate Expert Video Call sessions with their customers. Also, they every time maintain a CSAT score of 4.2 to 4.5 out of 5. And it shows that how much their customers are satisfied with them.
SAP products are beneficial to Multi-National Companies (MNCs) and Big Corporations. And that is why their products are Valued accordingly, which is very high compared to other options available in the market. Also, the upfront cost and maintenance cost is high and not suitable for small and medium scale businesses.
TranZact offers the product with a Freemium policy. The upfront cost is zero for it. And the Maintainance cost is also very low when compared to SAP and other market players. Also, there is no need to hire trained professionals to use it.
From the above discussion, it is very much clear that SAP is helpful but complex software. The cost and time for setting it up are very much high. And it is no doubt great for the Big companies but not suitable for SMEs and Traditional Businesses. Although SAP has introduced SAP Business One from medium scale enterprises. Still, it is unable to do justice for them in terms of pricing and easy usage. But for TranZact, comes out as the best alternative for small and medium-scale businesses. And it can provide for all the business needs in the best possible way.
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